If you are using ExpressRoute, please see Azure VM may fail to activate over ExpressRoute. This is necessary because the Azure KMS service only allow requests through if the source IP is within the Azure IP ranges. Source IP address of KMS activation requests from the VM must be an IP address within the Azure IP ranges.VM has network connectivity to the KMS endpoint, e.g. :1688 for VMs in Azure public cloud regions. For example, if the guest OS firewall or an Azure network security group (NSG) rule does not allow TCP port 1688 outbound, the activation request will be blocked.Windows is configured to use the Azure KMS service, e.g. :1688 for VMs in Azure public cloud regions.Windows is configured with the appropriate KMS client setup key for that version of Windows. There is a couple different pre-reqs for the VM to get activated.
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